All transactions made on funcricketman for participating in Fantasy Cricket, including deposits, purchases, and fees, are final and non-refundable. While we strive to ensure your satisfaction, refunds will only be considered in cases of clear transactional errors. Once a payment is successfully completed, it cannot be undone, and no refunds will be provided for voluntary decisions, such as opting not to participate in a match after making a deposit.
If you are unsatisfied with a deposit, purchase, or fee on funcricketman and believe there was an error during the transaction, please contact us within three days of the transaction date. Our support team will conduct a thorough investigation and make a decision at our discretion. Please be aware that all refund decisions made by our team are final and binding.
funcricketman reserves the right to cancel any match(es) at any time, with or without providing an explanation. In such cases, any fees paid for the canceled matches will be refunded to users within 1-3 business days. Although we strive to process refunds promptly, the time frame may vary depending on your payment method or financial institution. We are committed to ensuring a smooth and timely refund process.
Additionally, funcricketman prohibits users from joining any game rooms once a match associated with that game room (identified by the Series) has started. This policy is designed to maintain the integrity and fairness of the competition. We encourage all players to carefully review match schedules and join the game rooms before the match begins.
In the event of technical issues or disruptions beyond our control, funcricketman will take appropriate measures to address the situation. This may include issuing refunds or providing compensation in the form of credits or other benefits. Our goal is to ensure a fair and enjoyable experience for all participants, even when faced with unforeseen challenges.
We also reserve the right to update this policy at any time. Any changes will be clearly communicated on this page. We encourage users to regularly review this policy to stay informed about the latest terms and conditions.
If you have any questions or concerns about our Cancellation and Refund Policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your experience with funcricketman is positive and transparent.